Fics like "Have You Tried Turning It Off And On Again?" - How the Magnus Institute learned to embrace the IT ticketing system, upgraded their antivirus, and still found the time to teach one old man how to copy and paste

I hope you find your new role as Head of the Institute as rewarding as captaining the Tundra, wrote Elias Bouchard, to Peter Lukas. There are so many people working there: all with their own interesting lives, and all desiring your attention and support. I'm sure you will relish the challenge it will bring and enjoy every moment spent with the fine men and women of the Institute. In time I'm confident they'll become like a family to you. The Magnus Institute has a new boss. The Magnus Institute also has a new tech support technician. These two facts are unrelated, except they both happen at the same time. Meanwhile Jon's woken up from being dead for six months and for once he's trying his best. He just wishes Martin would stop avoiding him and answer his messages...

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